TRAVEL INFORMATION

AGENTS’ INFORMATION

For more information please mail to us

PACKAGE TOURS TO TANZANIA, ZANZIBAR AND KENYA

TRAVEL INFORMATION
 
Game Lodges
Game Lodges in or close to the National Parks and Reserves of Kenya and Tanzania are built of local wood and stone to blend harmoniously with their surroundings. They vary from simple bandas (local style chalet rooms), with a central dining room and bar, right through to luxury hotels in the wild. Rooms are comfortable with twin beds and private bath or shower en suite. Most lodges have swimming pools and some overlook floodlit waterholes for nocturnal game viewing. In warm, dry places, the dining room and bar areas are situated on wide, open verandahs, whilst at higher, cooler altitudes, lodges are glassed in and many have log fires in the evenings.
 
Tented Safari Camps
A few nights staying under canvas in the African bush gives clients an impression of being close to Africa in true safari style and is to be thoroughly recommended. Safari camps offer a surprisingly high, even luxurious, standard of comfort and personal service. Spacious insect-proofed tents are provided with twin beds, private shower and flush toilet. Full dining and bar facilities are in central mess tents or in attractive open buildings. A feature of most safari camps is the huge welcoming camp fire, out in the open, under the African starlit sky.
 
Game Lookout Lodges
Known locally as “tree hotels”, these are architectural masterpieces, standing high above ground in secluded forest glades, overlooking wildlife waterholes. Quite different in style, they are all designed to offer a unique game viewing experience as wildlife visits the floodlit waterhole, oblivious to the close proximity of the fascinated guests within the lodge. Space is devoted to cleverly contrived viewing platforms and companionable dining room and bar areas. The rooms are usually small cabins with shared facilities.
 
Country Hotels
In beautiful surroundings near lakes or mountains throughout Kenya and Tanzania, are a number of country hotels. These range from the magnificent Mt Kenya Safari Club at the foot of Mt Kenya, private house on vast estates, to cosy fishing lodges. Gardens are a special feature and most offer recreational activities such as golf, riding or fly fishing.
 
Meals
Meals throughout Kenya and Tanzania, are of a universally high standard. On safari meals are provided on a full board basis. A large breakfast, excellent buffet lunch, afternoon tea and a three, or four course dinner is standard practise. Food is fresh, and includes local fish and exotic tropical fruit. Curries are a traditional feature on Sundays.  

GO TOP

Single Rooms
Single Rooms are very limited outside Nairobi, Mombasa, Arusha and Dar es Salaam and single clients should be prepared to share a twin bedded room on some night of the tour. There are no single rooms at Treetops.
 
Welcome Service
Clients arriving at international airports in Nairobi/Mombasa/Arusha/Dar es Salaam are met, after clearing customs and escorted to their hotel and fully briefed on their forthcoming tour, meet them again whenever they are back in town and debrief them before they depart.
 
Road Transport
Africa Travel Bureau and Luke Travel Services uses customized 7-seater microbuses and 5-seater 4 wheel-drive Land Rover Defender of Toyota Land Cruisers, especially adapted for safari work. They have sliding windows, roof hatches and high ground clearance to improve all around visibility and photography. On long journeys and sometimes rough roads, the safari vehicles provide a superior degree of comfort ad manoeuvrability. We recommend that clients should be offered guaranteed window seats.
 
Air Transport
A comprehensive network of internal scheduled flights is available between Nairobi/Dar es Salaam/Mombasa/Arusha and the major National Parks and Reserves in Kenya and Tanzania. This invaluable service is sold on a “per seat” basis and is operated in single or twin engine aircraft ranging from the steady DC3, Twin Otter, or the Navajo, Cessna 404 and 402 or Beechcraft Baron.
 
Driver-Guides
First class safari driver/guides are vital to the success of any tour. Africa Travel Bureau and Luke Travel Services take great care in selecting responsible people who are capable of providing a cheerful, caring and attentive service to the client. Our English-speaking driver/guides are true professionals, with in depth knowledge of routes, conditions, local attractions and practical mechanics. Their ability as game spotters is phenomenal and they are well versed in the identification of the animals and birds of Kenya and Tanzania.
 
Check-In/Check-Out
The standard check-out time is 1000 hrs. It is recommended that rooms be reserved from the preceding night, when early arrival is anticipated.  

GO TOP

Electricity
Voltage in Kenya and Tanzania is 240 volts/50 cycles AC. In some safari lodges and tented camps power is only available in the early morning and evening.
 
Laundry
Most hotels, game lodges and safari camps, offer a 24-hour, inexpensive laundry service.
 
Climate
If there is a perfect climate in the world, surely it is in Kenya and Tanzania. Although it can be hot and sticky by the sea, inland the air is dry and even midday the temperatures are equitable. Kenya and Tanzania’s position on the equator means sunrise occurs daily between 0600 and 0630, while sunset takes place 12 hours later, the temperature drops dramatically, and visitors should pack a sweater for evenings. There are two rainy seasons – usually mid-April to the end of May, and November to mid-December. Even during the rains, the weather can be pleasant, with rain occurring early in the morning and late in the afternoon or evening.
 
Clothing
Safari clothing should be casual and comfortable. Cottons slacks and shirts, with skirts and culottes for ladies, and a light sweater or jacket, during the day, Evening wear in game lodges and safari camps can very casual. In the more sophisticated clubs and hotels gentlemen will be required to wear a jacket, and possibly a tie, while ladies should dress rather more formally. At high altitudes, where evenings and early morning can be very chilly, warm sweaters, socks and shoes are recommended. Pack suntan lotion, swimwear, a small first aid kit and a flashlight. Please do not offend local customs by wearing skimpy shorts and miniskirts. Swimwear should be reserved for the beach or pool only.

GO TOP

Luggage
We strongly recommend that luggage is limited to one piece per person. A small overnight bag is essential. All city hotels provide secure storage for left luggage. On all itineraries where journeys by light aircraft are involved the baggage allowance is 15 kgs per person. At Treetops and The Ark only one small overnight bag per person is permitted, secure storage is provided at the Outspan Hotel and Aberdare Country Club. Africa Travel Bureau and Luke Travel Services accepts no liability for loss of or damage to luggage whilst on safari, and clients are strongly recommended to effect personal luggage insurance before leaving home.
 
Photography
There is no shortage of the more usual film throughout Kenya and Tanzania, however it is expensive and visitors are advised to bring plentiful supplies, especially where specialist film is concerned. As a general guide, double the amount of film normally needed in other areas. In Tanzania film may not be available. For wildlife photography a 35mm single reflex camera, with a telephoto lens of 200mm to 300mm is recommended. Larger lenses which require a tripod, or double reflex cameras are generally impractical. An ultra violet filter, dust cover and spare batteries are essential. A pair of good quality binoculars for each person will be a great asset.
 
The Flying Doctors’ Society of Africa
Africa Travel Bureau and Luke Travel Services support the role of the African Medical and Research Foundation plays in assisting the East African Governments’ with their medical programmes, particularly in rural areas. We enroll our clients as members of this society. In case of serious illness or injury, the Flying Doctors’ Society will provide emergency treatment and air transportation to the nearest hospital. Please note that enrolment does not include the cost of medical expenses incurred.

GO TOP

PACKAGE TOURS TO TANZANIA, ZANZIBAR AND KENYA


AGENTS’ INFORMATION
Entry and Health Regulations
Visitors must be in possession of valid visa and health documentation on arrival in Kenya and/or Tanzania. Different regulations are applied according to nationality and country of origin and these should be checked from the nearest tourist office or diplomatic mission. Passport must hold a minimum of 06-Month Validity, counting from the date entering Kenya or Tanzania. Inoculation centers in the country of origin will provide information and advise on health regulations and recommendations.
 
Customs and Exit Regulations
Personal effects, film and cameras may be imported temporarily free of duty. However, a customs bond may be required in connection with professional video equipment, tape recorders, radios, musical instruments and souvenirs from other countries, to ensure goods can be re-exported. Firearms need a special permit, which must be obtained in advance. Airport departure tax is payable by the client in foreign currency only. Excess baggage is strictly monitored and charges are very expensive. Customs officials normally inspect baggage on arrival and departure.
 
Currency
Currency control regulations prohibit the import and export of local currency. There is no restriction to the amount of foreign currency a visitor may import. Only authorized dealers are allowed to exchange money.
 
Medical Advice
Kenya and Tanzania enjoy a healthy, invigorating climate and visitors need feel no concern for their general health during their stay. However malaria is endemic in certain areas and anti-malaria medication should be taken according to prescription recommendations. Visitors requiring special medication should pack sufficient supplies in their hand luggage. Chemist shops are well stocked, but the same generic medication may not be readily available. Tap water is not considered anywhere in Kenya and Tanzania. Mineral water is available throughout Kenya and Tanzania.
 
Security
Visitors should take the same care, as they would normally take in any other destination worldwide. Keep a close watch on handbags, wallets and cameras when walking in crowded places. Avoid walking at night and place all valuables in safe deposit boxes at hotels and lodges. Do not deposit Cash money in room’s safe deposit boxes but at safe deposit boxes at Reception Desk of hotels.
 
Supplements
A supplemental charge will be applied to all tours operating between 21st December and 2nd January each year.
 
Departure Tax
Airport departure tax is not included and is payable by the clients, in foreign currency only.
 
Cancellation
In the unfortunate event of cancellation or variation of services for whatever reasons, must be sent by written. Once they have been accepted, cancellation policy will rule as mentioned in this Section under CANCELLATION POLICY.

GO TOP

Prices
All prices are quoted in US Dollars. All prices are net and non-commissionable. Prices are subject to change without notice. If, however, full payment has been received, the price will be guaranteed, unless it is subsequently affected by government action or other influence beyond the control of Independent Suppliers.
 
TOUR COST INCLUDES
Accommodation
First class, or deluxe, hotels, game lodges, tented safari camps and country houses based on shared occupancy of twin bedded rooms with bath/shower, except at Treetops and The Ark.
Meals
Full board (breakfast, lunch and dinner) each day, except in main cities, where the meal plan is specified in the tour outline.
 
Transfers and Transportation by road
In 9-seater microbuses and 4 wheel-drive Land Rovers or Land Cruisers, equipped with photographic roof hatches, sliding windows and ice chests.
 
Transportation by air
Based on scheduled internal air services in single or twin engine aircraft including domestic airport service charge.
 
Guides
Services of qualified and caring English-speaking driver/guides.
 
Taxes and Fees
All government taxes, hotel levies and service charges. Entrance fees to parks, reserves and museums.
 

GO TOP

TOUR COST DOES NOT INCLUDE
Porterage, tips to game rangers or local guides; incidental tips to hotel/lodge, bar and waiting staff; gratuity to English-speaking driver-guide; personal items such as laundry and drinks and telephone of fax calls when available; e-mail and Internet services. Does not include cost of Passport, visas and monies to fullfill health requirements. As mentioned before: Airport Taxes.
 
CONNIE SCHELLER EXPEDITIONS, S.A de C.V. is operating under Tourism (MEXICO) Registration No. 09-1000-1040.CSE-00214-JX1-2562-5 10 2000 based on the Chapter X, articles 45 and 46 from the Law of Tourism of Mexico, Distrito Federal, Mexico.
 
RESERVATIONS.
In order to proceed with reservations, a preliminary payment of 25% of total cost of tour will be requested. Instructive Sheet will be forwarded to interested party. Together with confirmation of reservation, pre-tour information will be forwarded regarding visas and health requirements. Balance to complete total cost of tour or safari is due 45 days prior to commencement of travel.
 
CANCELLATION POLICY.
If written cancellation is received up to 60 days prior to departure, preliminary payment will be refunded less US$250.00 per person cancellation fee.
 
If written cancellation is received: 59 to 45 days prior to commencement of services: 20% of the total tour cost will be forfeited. 44 to 35 days prior to commencement of services: 35% of the total tour cost will be forfeited. 34 to 15 days prior to commencement of services: 50% of the total tour cost will be forfeited. Less than 15 days prior to commencement of services: 100% of the total tour cost will be forfeited.
 
Any air ticket involved in the tour is subject to the airline’s cancellation policy.

GO TOP

 
LIMITS ON CONNIE SCHELLER EXPEDITIONS’ RESPONSIBILITY. CONNIE SCHELLER EXPEDITIONS, S.A. de C.V. is a sole Mexican company based in Mexico, Distrito Federal, Mexico. It purchases transportation, hotel, lodge or camping accommodation, restaurant, pic-nic’s box lunches, and other services from various independent suppliers, that are not subject to its control. CONNIE SCHELLER EXPEDITIONS, S.A. de C.V., CANNOT, therefore, BE LIABLE FOR DEATH, PERSONAL INJURY OR ANY OTHER LOSS that may occur (1) due to any act or omission of any such a supplier, or (2) by reason of any other event over which it has no control.
 
INDEPENDENT SUPLIER (TANZANIA) LIMIT OF LIABILITY. Our Independent Supplier in Tanzania (including Zanzibar), East Africa and its agents act only as agents of the client in all matters relating to hotel/lodge accommodations, tours, sightseeing, transport and other services. It shall not be liable for injury, loss or damage to any clients, their baggage or personal effects. It is therefore advisable to effect an insurance. The company’s liability to passengers carried in its own vehicles is governed by the laws of Tanzania only.
 
INDEPENDENT SUPPLIERS, TANZANIA AND KENYA. ALTERATIONS TO TOURS:
The right is reserved by our Independent Suppliers to change any route or arrangements should conditions so necessitate, to offer substitutes of equal value, or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.
 
INDEPENDENT SUPPLIER IN KENYA. LIMIT OF LIABILITY Our Independent Supplier in Kenya is a sole proprietorship operating under the laws of Kenya. Our Independent Supplier is able to offer travel services to its clients within its sphere of operations. Our Independent Supplier operates only to make travel arrangements with carriers, hotels and other suppliers, independent contractors, and in no way represents, warrants or guarantees their performance. As independent contractors, none of the above are agents, employees, or servants of or joint venturers of our Independent Supplier. All certificates and other travel documents for tour services issued by our Independent Supplier are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied.

GO TOP

 
As such, our Independent Suppliers in Kenya and Tanzania:
Do not have the right to control the operations of the above-mentioned entities;
Cannot guarantee the financial stability of the above-mentioned entities;
Do not have the right to set the prices charged by the above-mentioned entities;
Cannot control certain cancellation restrictions and penalties imposed by the above-mentioned entities;
Cannot be responsible for any airline cancellation penalty incurred by the purchase of a non-refundable ticket;
Cannot be responsible for any damage, loss, accident, injury, delay, or other irregularity which may be caused by any vehicle or the negligence or default of any company or person engaged in carrying out or performing any of the services involved;
Cannot be responsible for severe injury or death due to participation in certain travels which have inherent risks including, but not limited to, attacks by wild animals, hot air ballooning, sightseeing flights in small planes, mountain climbing and rafting;
Cannot be responsible for losses or expenses from sickness, quarantine, weather, Acts of God, strikes, civil disturbances, wars, customs regulations, or such other causes.
 
Any losses sustained due to the above must be borne solely by the Participant. All baggage and personal effects are solely the responsibility of the owners of such baggage and personal effects at all times.
 
PROGRAMMED OR OPTIONAL ACTIVITIES THAT MAY BE DANGEROUS.
It there exists activities, programmed or optionals that may be dangerous during your travel as, depending on the itinerary you have selected, such activities will be available at some of the places to be visited. Some of these activities, CARRY WITH THEM THE INHERENT RISK OF SERIOUS PERSONAL INJURY. These activities include, but are not necessarily limited to: (a). walking safaris; (b). horseback safaris; (c). camel safaris; (d). ostrichback rides; (e). elephant rides; (f). canoe or boat rides; (g). rafting and or kayaking; (h). soaring on artificial wings: hot air ballooning, hang gliders, paraplanes, micro-lights; (i). gorilla or chimpanzee tracking on foot. (j). Trekking & hike; (k). flights in light aircraft; (l). Jumping (bungie); (m). Parachuting; (n). Mountaneering; (o). Jungle Safari; (p). Hunting Safari; (q). Sport Fishing; (r ).Biking and or Mountain Biking. You have to be aware that SAFETY CANNOT BE GUARANTEED. Should you elect to participate in such activities while you are on tour or safari, you are, of course, free to do so. However, you must understand that such participation will be at your own risk and that CONNIE SCHELLER EXPEDITIONS ASSUMES NO RESPONSIBILITY FOR YOUR SAFETY.

GO TOP

 
INSURANCE.
Our Independent Suppliers and CONNIE SCHELLER EXPEDITIONS strongly advises Participants to purchase travel protection insurance. Trip cancellation insurance is strongly recommended, to cover unexpected medical emergencies. Due to unexpected events, illness, and emergencies, Participants risk losing all or part of their travel investment in the absence of travel protection insurance, Participants are not covered for any losses sustained in addition to tour costs, such as medical expenses, baggage loss, and death benefits. There are a number of policies available, varying in the extent and type of coverage, as well as the cost. Typically, the policies do not cover losses incurred due to civil disturbances, war, terrorism, or insolvency of tour operator. Participants are not required to purchase this or any other travel protection insurance in order to participate in the tour package, but again, such coverage is strongly recommended for the reasons stated above.
 
GOD, HUMAN OR ANIMAL ACTS.
CONNIE SCHELLER EXPEDITIONS IS NOT LIABLE for acts of God, like fire, heavy rains, wind storms, floods, earthquakes; human acts like of governments and of other authorities, wars, civil disturbances, riots, terrorist acts, kidnapping, thefts, pilferage, strikes, quarantines, danger incident to sea, , land, and air travel; animal acts like epidemics, infections, accidents with or because of animals, domestic or wild, and OTHER SIMILAR ACTS or INCIDENTS BEYOND ITS ABILITY TO CONTROL.
 
TRAVELER’S REPRESENTATION.
The traveler represents that neither he or she nor anyone traveling with him or her has any physical or other condition or disability that would create a hazard to himself or herself or other members of the tour or safari, including members of his or her own family and personal friends.
 
APPLICABLE LAW AND AGREEMENT TO ARBITRATE.
a). This agreement shall be construed, interpreted and enforced in accordance with, and shall be governed by, the law of the Distrito Federal, Mexico. b). It is agreed by CONNIE SCHELLER EXPEDITIONS and the traveler that any claim araising in connection with the tour or safari, the information in Internet, brochure or this contract, including, without limitation, any claim for illness, injury or death, shall not be filed in any court, but shall be resolved exclusively by binding arbitration, in Mexico, D.F., Mexico, according to the then current rules of the Procuraduría Federal del Consumidor.
 
ACCEPTANCE OF TERMS AND CONDITIONS.
Any payment, preliminary or total cost of the tour constitutes acceptance of the TERMS AND CONDITIONS as recited in this Webpage or brochure, contract or, if any, in more specific pre-tour passenger documentation, and the “LIMITS ON CONNIE SCHELLER EXPEDITIONS’ RESPONSIBILITY” and its Independent Suppliers set out above. In case of a conflict, the “LIMITS OF CONNIE SCHELLER EXPEDITIONS’ RESPONSIBILITY”, will govern.
                                Mexico, 2000/2001.

GO TOP

PACKAGE TOURS TO TANZANIA, ZANZIBAR AND KENYA

<< BACK

     

HOME